Employee Satisfaction Survey on the Quality of Internal Information Flow

A comprehensive internal communication audit covering an analysis of the current situation, employee engagement, and the design of a new communication system, tools, and intranet.

Implementation period: May–July 2020

Primary areas of expert cooperation

  • Mapping of the current state of internal communication
  • Analysis of information sources, communication flows, and tools
  • Focus groups with key employee groups, including operations staff, supervisors, technical and administrative staff, and middle management
  • Design of a new internal communication system for the company
  • Internal communication style guide
  • Internal communication action plan and new internal communication tools
  • Proposed structure for a new intranet