Employee Satisfaction Survey on the Quality of Internal Information Flow
A comprehensive internal communication audit covering an analysis of the current situation, employee engagement, and the design of a new communication system, tools, and intranet.
Implementation period: May–July 2020
Primary areas of expert cooperation
- Mapping of the current state of internal communication
- Analysis of information sources, communication flows, and tools
- Focus groups with key employee groups, including operations staff, supervisors, technical and administrative staff, and middle management
- Design of a new internal communication system for the company
- Internal communication style guide
- Internal communication action plan and new internal communication tools
- Proposed structure for a new intranet

