Streamlining the processes and channels of internal communication within is a Czech internet portal and search engine. It was founded in 1996 by Iva Lukačovič and later became one of the first Czech internet catalogs and search engines in the Czech Republic. It has its headquarters in Prague, Smíchov, and other offices in Brno and Ostrava, and employs around 1,300 people.

Realization: October 2011 through January 2012

Primary areas of expert cooperation

  • Creation of a new process map for internal communication.
  • Suggestions for changes in the functionality of communication channels.
  • Suggestions for specific steps and procedures for communicating a new company strategy.
  • Preparing a system to measure the current methods of communication in preparation for the creation and control of communication plans and a continuous mechanism for feedback.
We conducted 6 focus groups and interviewed 330 staff members